Customer Notice Board
- 11/06/2025 Welcome to our brand NEW website! Its still undergoing construction so please let us know if you experience any issues. We welcome suggestions for features you would like to see.
- 05/06/2025 Personalised options COMING SOON!
- 01/06/2025 Opening times updated for June. See Below
Our Current Opening Times
FAQs
Returns, Exchanges and Refunds
See our Returns Policy Here
Please Contact Us to discuss your request
You are responsible for return postage on returns and exchanges. We apologise we are unable to subsidise this service at this time.
Refunds are processed on the same day returns are received by our team.
Ordering and Payment
Our current processing time is up to 10 working days. This may be longer during busy periods eg back to school season.
If you order hasn't yet been prepared you may be able to make a change please contact us to discuss any requirements.
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Sizing and Fit
Our Smart Project/Adaptive Service
See our Returns Policy Here
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VAT and Pricing
Customer Support
See our Returns Policy Here
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Delivery and Shipping
We offer a range of delivery methods including Royal Mail, InPost, Local delivery and Click and collect to selected schools. Each of these methods have their own carrier time. Please see our delivery page for more info Here
Please note: We require the full processing time (subject to change during busy periods) to prepare your order and any guidance on delivery timescales provided by the carrier will begin once your order has been dispatched.