See our Returns Policy Here

Please Contact Us to discuss your request

You are responsible for return postage on returns and exchanges. We apologise we are unable to subsidise this service at this time.

Refunds are processed on the same day returns are received by our team.

Our current processing time is up to 10 working days. This may be longer during busy periods eg back to school season.

If you order hasn't yet been prepared you may be able to make a change please contact us to discuss any requirements.

We currently accept the following payment methods:

• Shop pay
• Apple Pay
• Google Pay
• Paypal
• Sumup
• Bank Transfer
• Cash (Events only)

If you are unable to find what you are looking for on our website please get in touch with us via email on web@uniform7.co.uk and we would be happy to help with your requirements.

We do not offer deposits as most of our products are customised or made to order.

Take a look at our sizing page where you will find a comprehensive guide to sizes covering most of our collections.

If you still need help please get in touch so we can assist you.

We offer a range of fitting appointments catered to your child's needs these appointments can take place in person or online via a video call.

CLICK HERE to see our availability and book online.

Please note this service is very popular during our summer peak season book early to avoid disappointment.

Please get in touch to discuss your requirements where we will be able to help and advise with sizing and arrange an exchange or return if necessary.

Our SMART Project is at the heart of Uniform7. We want to bring to you a collection of SENSORY and ADAPTIVE schoolwear that's truly inclusive including your school logos. We are working with other inclusive & creative small businesses to bring the latest adaptive clothing designs.

Our innovative designs will include features like:

• Magnetic fastenings
• Elasticated waist
• Sensory friendly fabrics
• Bigger sizes
• Custom adaptations
• Special flat seams

We are working hard to bring you our collection which will support children with sensory and physical disabilities overcome their barriers to education.

Whilst our research and development continues we are pleased to offer the following in house adaptation services including:

• Sensory friendly embroidery coverings
• Professional label removal
• Sensory and eco friendly embroidery materials
• Bespoke alterations

Under VAT rules children's clothing and footwear designed for young children under 14 years of age are generally zero rated.

For children aged 14 or older or those whose size exceeds their average for their age, school uniforms are subject to the standard VAT rate of 20% this is because the zero rate VAT relief is based on the maximum size and average child will be on their 14th birthday.

All orders are processed to include an invoice please let us know if you require a specific VAT invoice.

We would be happy to arrange a discount based on your requirements of a bulk order.

Please reach out to discuss this further.

You can find our contact details on the contact us page.

We are happy to assist you with your order and any other queries via the following methods:

• Mobile
• Phone
• Whatsapp
• Text
• Email
• Microsoft Teams
• Facetime
• Facebook Messenger
• Chat box online

Did you know? We also offer virtual fitting appointments over video call CLICK HERE to book

We offer a range of delivery methods including Royal Mail, InPost, Local delivery and Click and collect to selected schools. Each of these methods have their own carrier time. Please see our delivery page for more info Here

Please note: We require the full processing time (subject to change during busy periods) to prepare your order and any guidance on delivery timescales provided by the carrier will begin once your order has been dispatched.