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FAQs

Last Updated: 11/10/2021

 

Customer Notice Board

 

We have recently experienced some technical problems with the pricing on the website.  We are working to get this resolved as quickly as possible. We will honour all prices at the time of your purchase if your order is affected. 

 

Sizing

Some of the sizing has receently changed with our manfactures as we move towards a more streamlined chart. You might think you have recieved the wrong size but we will only send you what is the equvilant or same as what you order. 

Example:

Girls Polos - Were Age 8-9 now Age 9-10

If you have any questions on sizing, please get in touch. 

 

Delays

 

We are starting to see many more products being delayed due to the pandemic, Brexit and other issues at the borders with importing. We will update you as soon as we are aware if your order is affected by this. We have no control over this situation and we can only pass on the information given to us by our suppliers. 

As we finish the busiest time of the year, some sizes and colours are now selling out. Please check product descriptions for up to date information where we will update the stock availability.

We are very sorry for any inconvenience caused. 

 

Order Processing

 

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Demand for our service has various peaks throughout the year so we change our processing times based on demand and update them frequently here.

Our current processing time for ALL ORDERS is: 1-10 working days

In Stock 1-10 Working Days

Special Order1-10 Workings Days

Made to Order  1-10  Working Days

This applies to all orders placed after (06/09/2021) Orders placed before this date will be subject to the previous lead time.