Uniform7
 
 

Deliveries

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Processing

IMPORTANT NOTE: Many customers have been getting confused about the processing times we operate. We hope the grapic above and example below will provide clarifaction on this. 

Example

Customer A places an order on Friday at 2pm and chooses the Express Delivery 24hr option for £6.95. Our current processing time is upto 10 working days. The first working day for this order would be on the Monday as the order was placed after midday. We will then process and prepare the order before the end of the 10th working day. When the order is ready to be dispatched, it will be sent using the Express Delivery service. 

Due to the huge variety of products and services we provide, it would be impossible to keep everything in stock. We work closely with schools and clubs to agree on the contents of their collections which are kept in stock with all additional products being Made to Order.

In Stock - This applies to specific products in each collection that's selected by the school/club. 

Special Order - This applies to any products that require added personalization with embroidery or print (including name tapes) and any special sizes that are outside the age range for the school. 

Made to Order - This applies to any products that are not kept in stock and are offered in addition to the pre-approved collection. These products are ordered for each customer's requirements.

 

The following collections are all Made To Order:

Market Field School

Barking Runners

Barking Abbey Dance

See our FAQ page for the latest processing times. 

See FAQs

 

Royal Mail

We dispatch orders every 24 hours* using Royal Mail so you can be sure to receive your goods efficiently.

You will be presented a selection of choices at the checkout based on the contents of your order. The services available are as follows:

Standard Delivery Royal Mail 48 - £4.95 (FREE on orders over £60)
Royal Mail aims to deliver your order within 2-3 working days

Express Delivery Royal Mail Tracked 24 - £6.95 (FREE on orders over £100)
Royal Mail aims to deliver your order on the next working day

If your order qualifies for FREE Delivery, the basket total will automatically update at checkout.

Please choose the correct service as we cannot be held responsible for any missing parcels.

Delivery Terms & Conditions

  • The cut-off point for orders to be processed is midday.
  • The delivery service you select is on top of the processing time.
  • Orders will be dispatched once complete.
  • We do not split orders for part deliveries, however, this can be arranged if you are happy to pay the additional shipping fee. 
  • We reserve the right to deliver your order by other means in order to meet the lead times. This may mean one of our drivers hand delivers your order to your home address when you have paid for postage or we may put your order in the post at no extra charge if we are unable to hand deliver.  Please get in touch if this isn't convenient for you. 

 

Click & Collect Delivery Terms & Conditions

  • The charge for this service is £1.00 or £1.50 depending on your school's location.
  • All orders over with a basket total of £20 or more qualify for FREE Click & Collect delivery.
  • You will be notified by EMAIL when your order has been delivered to the school.
  • Deliveries can take place at any time during the school day. This may mean you recieve your ready to collect notification after school has closed. if this is the case, please attend the school office on the next working day. 
  • Please do not attend the school office until you have received the email confirming your order is Ready to Collect.
  • When you collect your order, please have your order number to hand.
  • The school staff will not release any orders to your child without your permission in advance. Please contact the school office to arrange this.
  • Any inquiries regarding order status or refunds must be made with Uniform7. School staff WILL NOT be able to give you any information on this.
  • The cut-off point for orders to be processed will be midday on the working day before the delivery takes place.
  • If you cannot see your child's school named above, then unfortunately they have chosen not to take part in our Click and Collect service. 
  • We are unable to provide the Click & Collect service during school holidays and on Bank Holidays.
  • If you book your order to be delivered in September and change your mind, we would be happy to change your delivery option at your request. Please get in touch to arrange alternative delivery.

 

COVID-19 If schools are closed due to localized lockdown, we will be unable to deliver and will contact you directly to make alternative arrangements.

Full Terms & Conditions can be found HERE.

 

 

Customer Notice

Due to reasons beyond our control, our system was down between 9 am Friday 4th June - 3 pm Monday 7th June 2021. If you placed an order between these dates and have not received any communications, please get in touch where we will be happy to help.