IMPORTANT NOTE: Many customers have been getting confused about the processing times we operate. We hope the grapic above and example below will provide clarifaction on this.
Example
Customer A places an order on Friday at 2pm and chooses the Express Delivery 24hr option for £6.95. Our current processing time is upto 10 working days. The first working day for this order would be on the Monday as the order was placed after midday. We will then process and prepare the order before the end of the 10th working day. When the order is ready to be dispatched, it will be sent using the Express Delivery service.
In Stock - This applies to specific products in each collection that's selected by the school/club.
Special Order - This applies to any products that require added personalization with embroidery or print (including name tapes) and any special sizes that are outside the age range for the school.
Made to Order - This applies to any products that are not kept in stock and are offered in addition to the pre-approved collection. These products are ordered for each customer's requirements.
The following collections are all Made To Order:
Barking Runners
Barking Abbey Dance
See our FAQ page for the latest processing times.
We dispatch orders every 24 hours* using Royal Mail so you can be sure to receive your goods efficiently.
You will be presented a selection of choices at the checkout based on the contents of your order. The services available are as follows:
Standard Delivery Royal Mail 48 - £4.95 (FREE on orders over £60)
Royal Mail aims to deliver your order within 2-3 working days
Express Delivery Royal Mail Tracked 24 - £6.95 (FREE on orders over £100)
Royal Mail aims to deliver your order on the next working day
If your order qualifies for FREE Delivery, the basket total will automatically update at checkout.
Please choose the correct service as we cannot be held responsible for any missing parcels.
COVID-19 If schools are closed due to localized lockdown, we will be unable to deliver and will contact you directly to make alternative arrangements.
Full Terms & Conditions can be found HERE.
Due to reasons beyond our control, our system was down between 9 am Friday 4th June - 3 pm Monday 7th June 2021. If you placed an order between these dates and have not received any communications, please get in touch where we will be happy to help.